Are you looking to get a start in the Recruitment Industry, but have no experience? Then this role is for you!
The Adecco Group is the global leader in HR solutions. We are a Fortune 500 company with over 28,000 employees and 5,700 offices, in more than 60 countries and territories. In Australia, Adecco places 8,000 temporary employees with more than approximately 3,000 clients throughout Australia
We are currently looking for customer service consultants to join our busy 24/7 Customer Care Centre based in Southbank. The customer care team supplies a valued service to our candidates, clients and our branch network. This posistion requires you to work on a rotating 24/7 roster with a minimum ol 20 hours a week.
This role will provide you with valuable experience within the recruitment industry. Customer Care Consultants support and act as second point of contact to our recruitment consultants and branches. In this role you are exposed to all aspects of the recruitment cycle including client relationship management.
The major tasks of this role include the following;
- Answer calls and assisting our clients and candidates
- Filling and back filling of roles
- Reference checking successful candidates
- Administrative tasks
- Liaising with branch consultants
To be successful in this role you will have the following attributes;
- Proven experience in delivering exceptional customer service
- Experience working in a high volume, low talk time call centre environment
- Ability to learn and show initiative
- Intermediate computer skills
- Excellent time management ability
- Well developed interpersonal skills
- Ability to think on feet and make decisions
The ideal candidate will also be able to develop and build strong working relationships with colleagues across the branch network and shared services, to live and promote the 4 Adecco values of Respect, Responsibility, Integrity and honesty at all times and seek to continuously improve own performance.
In return you will be offered excellent training, supportive work environment, and opportunity to work with the world's largest HR solutions company
If you are able to commit to the above APPLY now for an immediate start. Please call Rianne de Boer on 8640 4245 if any questions. Previous applicants need not apply.